Question 1

How fast will I get a reply?

Accepted Answer

Within one business day for anything sent through this form or to support@quillreach.com. We work on East Africa Time (UTC+3), so a message sent late in a North American afternoon is usually answered the following morning.

Question 2

I have a billing question. Do I need to use this form?

Accepted Answer

You can, and it reaches the right people. If you already have a workspace, the billing section of your settings shows every invoice and lets you update your payment details without waiting on us.

Question 3

Can I see the product before I talk to anyone?

Accepted Answer

Yes, and we would rather you did. Quillreach is self-serve at app.quillreach.com for $59 per seat, so you can sign up, connect an account, and judge it yourself. Use this form when you want a specific question answered first.

Question 4

Do you take feature requests?

Accepted Answer

Yes. Tell us the workflow you are stuck on rather than the feature you have in mind. Knowing the problem lets us solve it in a way that fits the rest of the product.

Talk to the people who build it.

Before you write